Area Service Manager
Company Name: CCS Garage Equipment
Email Address: firstname.lastname@example.org
About the role:
We’re currently looking for an Area Service Manager to support our North East & Scotland area engineers. You’ll be based at our Head Office in Leigh, Greater Manchester.
You must be a hard-working and conscientious individual, with experience of working in a busy service environment.
You must be capable of working in a demanding office environment on your own with minimal supervision, and as part of a close knit team. You should possess excellent organisational and prioritising skills, coupled with attention to detail. You will be an accomplished communicator at all levels and will want to go the extra mile on a daily basis for your colleagues and clients.
About the company:
CCS is a garage equipment specialist, with a focus on safety-led and innovative solutions delivered with outstanding customer service. Our customers throughout the UK and Ireland include major industry names, vehicle operators and dealership chains, as well as smaller independent garages.
We pride ourselves on the professionalism of our engineers and staff, and we are continually expanding and investing in our people.
Personal Traits & Aptitudes:
Able to work with minimal supervision
Excellent organisational skills
Builds good relationships with colleagues and customers alike
Ensuring multiple jobs are dealt with on a priority basis
Adapting to last minute and urgent customer requests whilst meeting strict service level agreements
Ensuring customer service and satisfaction is maintained on every job
Excellent communication skills, both written and verbal
Qualifications & Training:
Good working knowledge of Microsoft programs, specifically Outlook and Excel
Able to identify and maximise sales opportunities for new equipment or services, and advising the relevant departments accordingly
Managing numerous tasks for field-based engineers whilst maintaining their diaries regularly
Scheduling planned maintenance jobs and ad-hoc urgent breakdowns and quoted repairs
Understanding the importance of accurate quoting and invoicing
Dealing effectively and efficiently with large volumes of engineer job sheets whilst prioritising urgent repairs and submitting for invoicing in a timely manner
A growing organisation
Free car parking
Salary & Hours:
Competitive based on experience
40 hrs per week 8.30am – 5.30pm
Start date ASAP
Full driving licence beneficial